Information according to § 5 TMG
Phone: (+49) 176 7030 0307
RESPONSIBLE FOR CONTENT
DESIGN, CONCEPT AND TECHNICAL IMPLEMENTATION OF THE WEBSITE:
Bettina Kaiser art+design
OUT-OF-COURT DISPUTE RESOLUTION
The Commission of the European Union provides an internet platform for online dispute resolution (so-called OS platform). The ODR platform serves as a possibility for the out-of-court settlement of disputes regarding contractual obligations arising from online purchase contracts or contracts between consumers and entrepreneurs with residence/registered office in the European Union. The platform can be accessed by clicking on the following link: http://ec.europa.eu/consumers/odr.
We are not willing to participate in such out-of-court settlement of disputes arising from contracts with our customers.
According to the VSBG (Consumer Dispute Resolution Act), cross-border and non-cross-border disputes regarding contractual obligations arising from sales contracts or service contracts between an entrepreneur domiciled in the European Union and a consumer domiciled in the European Union may be brought before a consumer arbitration board in order to reach an out-of-court settlement of disputes. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board regarding disputes arising from contracts with our customers.